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FAQ for iPhone 3G OS 2.0
iPhone 3G Launch Details
iPhone 3G Tariff Plans
iPhone 3G Data Roaming
iPhone 3G After-Sales Service
iPhone 3G Features Review
iPhone Smart Tips
Create 3 Hong Kong Planet3 icon (WAP Portal) at Home Screen Method
Wi-Fi Service Details

iPhone 3G Launch Details
3 Hong Kong, for the time being, is the exclusive iPhone 3G dealer in Hong Kong. Can you tell me if there are any related promotional offers?
3 Hong Kong has tailor-made a series of data-centric tariff plans called iPhone Tariff Plans for iPhone 3G users. Each iPhone Tariff Plan comes with abundant local data usage and unlimited Wi-Fi, sufficiently catering to customers' mobile data communications needs. Both iPhone 3G in 8GB and 16GB versions are offered at attractive prices. Click here for more details.
Will standalone iPhone 3G handset be available for sale?
No. The iPhone 3G needs to go with a series of data-centric tariff plan in order to perform its best. 3 Hong Kong has tailor-made a series of data tariff plans, coupled with unique contents and applications, allowing 3G users to fully indulge in the mobile Internet world.
Will 3 Hong Kong sell iPhone 3G accessories?
A series of accessories will be on sale.
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iPhone 3G Tariff Plans
Each iPhone Tariff Plan comes with 100MB to 500 MB free local data usage. Will it be rounded up to 1MB if less than 1 MB is actually consumed in each browsing?
No, data usage is calculated according to the actual unit of kb consumed during Internet browsing. 900 kb of data consumed will not be rounded up to 1MB.
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iPhone 3G Data Roaming
How to avoid using data such as Weather, Map and web browsing when travelling abroad?
You can turn off the 3G Data Roaming function by selecting Settings > General > Network > Data Roaming > On / Off.
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iPhone 3G After-Sales Service
Is the warranty of iPhone 3G provided by Apple or 3 Hong Kong?

Apple will provide a 12-month warranty for iPhone 3G. 3 Hong Kong will provide after sales service to its iPhone 3G users.

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iPhone 3G Features Review
Does iPhone 3G support GPS?
Yes.
Does iPhone 3G support Bluetooth data transfer?
No.
Does iPhone 3G support movie streaming?
Yes.
Does iPhone 3G support video calls?
No.
Does iPhone 3G support MMS?
No.
Does iPhone 3G support video recording?
No.
Does iPhone 3G Safari browser support Flash and Java?
No, question marks will be shown when users browse webpages containing Flash or Java.
Does iPhone 3G use built-in battery?
Yes.
What is the performance of iPhone 3G battery?
Talk time: Up to 5 hours on 3G / up to 10 hours on 2G
Standby time: Up to 300 hours
Video and audio playback: 7 hours and 24 hours respectively
Internet use: Up to 5 hours on 3G / up to 6 hours on WiFi

Please note that the above figures vary with the environment and network conditions.
Is iPhone 3G SIM locked?
No.
What is the "Fetch New Data" function?
"Fetch New Data" is a function that allows iPhone 3G to retrieve and automatically update information on weather, stocks and emails in stand-by mode.
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iPhone Smart Tips
How to increase battery life for iPhone 3G?

You can turn off the following iPhone 3G functions to extend battery life:
- Wi-Fi
- Bluetooth
- Auto-brightness
- Fetch New Data

What services will consume local data when browsing the Internet via iPhone 3G?
Access to Mail, AGPS, Maps, You Tube, Safari, Weather, Stocks and App Store etc require Internet access that will consume local data.
What is the main difference between iPhone 3G and the original iPhone?
The iPhone 3G supports 3G network, HSDPA high speed data transmission and GPS. It is slimmer and has a better battery. The back side of an 8GB iPhone 3G is black while that of a 16GB can be black or white.
Does iPhone 3G only support data synchronisation with MacOS?
No, other than MacOS, the iPhone 3G also syncs information with Windows Vista, Windows XP Home and Professional (Service Pack 2.0 or above) OS.
Can we browse Planet 3 or download X-Series applications on iPhone 3G ?
Comprehensive testing is underway. "3" strives to provide users with tailor-made applications and services. Stay tuned for future announcements.
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Create 3 Hong Kong Planet3 icon (WAP Portal) at Home Screen Method
How to add 3 Hong Kong Planet3 icon on Home Screen ?

Steps:
1) Tap "Planet 3" Bookmark on Safari or enter URL http://mobile.three.com.hk to open the page
2) Open Planet3. Tap "+" on the function bar
3) Select "Add to Home Screen"
4) Tap "Add" to confirm. Planet 3 icon will be displayed on Home Screen immediately

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Wi-Fi Service Details
How to use Wi-Fi ?
1) Register the free Wi-Fi service at 3Customer Service Hotline (3G): 3162 3333

2) Turn on Wi-Fi: Choose Setting > Wi-Fi and turn Wi-Fi on

3) Join a Wi-Fi network: Choose Setting > Wi-Fi, wait a moment as iPhone detects networks in range

4) Select a network SSID: 3HKWi-FiService

5) Launch your Internet browser and type any URL in the address field and you will be redirected to 3 HK Wi-Fi login page automatically

6) Enter your mobile number and password to login

7) Please click for user guides, FAQ and hotspots list
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3 Customer Terms & Policies