中文
 
FAQ
iPhone 3G Launch Details
iPhone 3G Features Review
Create 3 Hong Kong Planet3 icon (WAP Portal) at Home Screen Method
Wi-Fi Service Details
   
iPhone 3G Launch Details
Media reports said that 3 Hong Kong launched iPhone 3G with Chinese language support. Can you tell me if there is any difference between the HK version & the American version?
The iPhone 3G available for sale in Hong Kong supports both Chinese and English languages. They have the same iPhone 3G specifications as those available in the US. For details, please refer to Apple’s official website www.apple.com.
Media reports said that 3 Hong Kong is, for the time being, the exclusive iPhone 3G dealer in Hong Kong when Apple rolls out the iPhone 3G worldwide. Can you tell me if there are any related promotional offers?
3 Hong Kong has tailor-made a series of data-centric tariff plans called iPhone Tariff Plan for iPhone 3G users. Each iPhone Tariff Plan comes with at least 500MB data usage, unlimited intra-SMS and abundant multimedia and text content usage, sufficiently catering to customers' mobile data communications needs. Both iPhone 3G in 8GB and 16GB will be offered at attractive prices. Click here for more details.
Will standalone iPhone 3G handset be available for sale?
No. The iPhone 3G needs to go with a series of data-centric tariff plan in order to perform its best. 3 Hong Kong has tailor-made a series of data tariff plans, coupled with unique contents and applications, allowing 3G users to fully indulge in the mobile Internet world.
Is the maintenance of iPhone 3G taken by Apple or 3 Hong Kong?
Apple will provide a 12-month warranty for iPhone 3G. 3 Hong Kong will provide after sales service to its iPhone 3G buyers
Will 3 Hong Kong also be selling the iPhone accessories?
Yes, a series of accessories will be on sale.
Is 3 Hong Kong the exclusive dealer?
We are the only operator selling iPhone 3G on 11 July 2008.
Top
iPhone 3G Features Review
Does iPhone 3G support GPS?
Yes.
Does iPhone 3G support Bluetooth data transfer?
No.
Can we access all current services such as X-Series and Planet 3 with the iPhone 3G?
With the iPhone 3G on our high speed HSDPA network, users will experience the beauty of swift mobile data communications and Internet browsing. "3" is undergoing a comprehensive testing process in order to bring in the most customised services and applications to end users. Stay tuned for our future announcements.
Does iPhone 3G support movie streaming?
Yes.
Does iPhone 3G support video call?
No.
What is the main difference between the iPhone 3G and the original iPhone?
The iPhone 3G supports 3G network, HSDPA high speed data transmission and GPS. It is slimmer and has a better battery. The back side of an 8GB iPhone 3G is black while that of a 16GB can be black or white.
Does iPhone 3G only support data synchronisation with MacOS?
No. Other than MacOS, the iPhone 3G also syncs information with Windows Vista, Windows XP Home and Professional (Service Pack 2.0 or above) OS.
Does iPhone 3G use built-in battery?
Yes.
What is the performance of iPhone 3G battery?
Talk time: Up to 5 hours on 3G / up to 10 hours on 2G
Standby time: Up to 300 hours
Video and audio playback: 7 hours and 24 hours respectively
Internet use: Up to 5 hours on 3G / up to 6 hours on WiFi

Please note that the above figures vary with the environment and network conditions.
How many types of hardware capacity will be available at launch?
The iPhone 3G will be available in 8GB & 16GB.
Top
Create 3 Hong Kong Planet3 icon (WAP Portal) at Home Screen Method
How to add 3 Hong Kong Planet3 icon at Home Screen ?
The method is as below :

1) Tap the "Planet 3" Bookmark on the Safari browser or enter URL http://mobile.three.com.hk  to open the page

2) Open Planet3 and then tap "+" on the function bar

3) Select "Add to Home Screen"

4) Tap "Add" to confirm it. Planet 3 icon will be displayed at Home Screen immediately
Top
Wi-Fi Service Details
How to use Wi-Fi ?
1) Register the free Wi-Fi service at 3Customer Service Hotline (3G): 3162 3333

2) Turn on Wi-Fi: Choose Setting > Wi-Fi and turn Wi-Fi on

3) Join a Wi-Fi network: Choose Setting > Wi-Fi, wait a moment as iPhone detects networks in range

4) Select a network SSID: 3HKWi-FiService

5) Launch your Internet browser and type any URL in the address field and you will be redirected to 3 HK Wi-Fi login page automatically

6) Enter your mobile number and password to login

7) Please click for user guides, FAQ and hotspots list
 
3 Customer Terms & Policies